Record Outbound Customer Service Calls With 321-CALL-LOG

I love this, of course you need to allert the other party that you are taping call, otherwise you might end up in the slammer with a guy named "bubbles" as your cell mate. not really on that last part, but still...

from the consumerist

321-CALL-LOG is a free online service that helps you make recordings of and document your customer service phone calls.
After signing up, simply call 321-CALL-LOG, login, and dial the company you're trying to reach. The site patches you through and makes an audio recoding of your phone call that you can later retrieve.
The site also lets create "cases" so you can document your customer service issues.

the reading rainbow...